Man tweets agent was 'rude,' 15 minutes later he and his 2 young daughters were pulled off the plane
MINNEAPOLIS (WCCO) — A Twin Cities man is upset about the way his family was treated on a Southwest Airlines flight because of a tweet.
Duff Watson says he was asked to de-board a flight from Denver to Minneapolis with his two kids on Sunday after an agent didn’t like a tweet he wrote about her service.
Watson and the agent had a disagreement before boarding initially. “I was left, you know, very upset, very embarrassed, very humiliated,” Watson said.
He’s an “A-List” passenger, which means he gets priority boarding. But a gate agent wouldn’t let his 6-year-old and 9-year-old board with him — so they’d all have to wait to board later.
“In leaving I said, you know, ‘Real nice way to treat an A-list. I’ll be sure to tweet about it,’” he said.
And that’s just what Watson did. “Something to the effect of, ‘Wow, rudest agent in Denver. Kimberly S, gate C39, not happy @SWA,’” he said.
Soon after getting to their seats, the family of three was asked to leave the plane.
This is just crazy. The agent said she felt her safety 'was threatened' by the tweet and the family was pulled off the plane.